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Night Auditor

Other key duties include:

Process guest registrations, including collecting payment

Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

Promote, answer questions about, and enroll guests in La Quinta s frequent guest program

Perform nightly balancing of in-room video and long-distance telephone services

Perform nightly backup of server

Prepare express checkout folios

Maintain room status inventory

Perform key inventory

Communicate all pertinent shift information to General Manager and other desk staff

Maintain and clean the lobby and bathroom as needed

Keywords: customer service,
guest service, part-time hotel job, part time hotel job, concierge,
front desk clerk, full-time hotel job, full time hotel job

Qualifications

Minimum Experience, Education, Skill & Physical Requirements:

Must have a high school diploma or equivalent

Must be flexible in hours and days worked

Must be able to stand for long periods of time

Must be able to lift 25 50 lbs. and carry up to 10 lbs.

Must have sound judgment and discretional skills and be able to work with little or no supervision

Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel

Must be able to operate basic office machines, i. e., copier, fax, printer, etc.

Must display very good organization and time management skills.

Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities



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