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Site Manager

Company Name:
TRU Staffing Partners Hot Jobs, Inc Hot Jobs
Our client is the nation's largest independent provider of e-discovery, managed document review, facilities management, and knowledge process outsourcing. They serve the nation's leading law firms and Fortune 500 corporations through its 27 security compliant service centers located in key cities across the United States.

Position Overview:
Our client is seeking candidates for the position of Site Manager at a Major Corporation in Armonk, NY. The Client Site Manager is responsible for planning, organizing and implementation of all activities; the activities include, but not limited to document prep, scanning, copying and ESI services. The successful candidate must be able to perform each essential duty consistently, accurately and in a timely manner while interacting efficiently, cooperatively and professionally with all team members utilizing exemplary leadership and supervisory skills.
NOTE: Maintaining Confidentiality is a critical function of the role
Responsibilities
This position supervises a team of 3-4 staff members
Prioritize and plan work schedules with the ability to shift priorities quickly
Ensure all production goals are achieved and communicate immediately with the customer if productions goals need to be revised based on unexpected obstacles
Continually review production process to ensure the highest quality, quantity can be outputted.
Ensure PCs. Copiers, and scanners are maintained and are in working order.
Requirements:
Bachelor degree
Previous supervisory experience
3 ? 5 years in a client facing role
Minimum of 5 ? 10 years of ESI/Litigation experience
Strong project management and interpersonal/customer service skills
Must be detail oriented and have excellent problem solving skills
Must have computer experience and knowledge of MS Windows, Microsoft Office Suite, and Lotus Notes.
Must be reliable and must be dedicated to producing high quality work
Must be able to maintain a tape archive (Back-up) system
Must be able to track and report revenue on a daily basis
Strong Written and verbal communication
Ability to read and interpret documents
Ability to type and use a computer
Performs other tasks, as assigned by the Director of Operations, as well as working with other Departments as needed
Additional Skills Desired:
Experience in creating production reports, project status reports, departmental activity presentations and ad hoc reports
Lead by example demonstrating a positive attitude, adapt easily to changing environment and/or instructions, ? constantly striving to improve current processes/practices to ensure highest levels of quality and quantity are achieved
Technical knowledge of ESI productions and processes is highly desirable
Customer Service, Client Relations or Litigation/Document Management support experience is a plus
Experience with IPRO suite and other litigation software
Distinguishing Characteristics
Ability to identify and resolve problems in a timely manner
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
Ability to compute rate, ratio and percent
Ability to manage and coordinate the overall production practices to effectively create a professional and efficient environment
Ability to work independently
Ability to learn customized proprietary software
The ability to work independently, take responsibility for a task and follow it through to completion
Work well in group problem solving situations
Ability to coordinate projects, communicate changes and progress, complete on time and within budget
Ability to speak clearly and persuasively in positive or negative situations
Ability to inspire and motivate others to perform well
Ability to deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions written and/or verbal
Ability to handle multiple tasks and projects simultaneously
Ability to work weekends if production schedules require

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